The Loyalty Department Trainee will provide essential support to the Loyalty Department. This entry-level role is ideal for someone eager to learn about loyalty programme operations, performance analysis, and cross-functional coordination in a dynamic hospitality environment. The trainee will gain exposure to both operational and analytical aspects of loyalty management, supporting internal processes and contributing to the success of the loyalty programme.

What will you do?

Support to Loyalty Team

Assist Loyalty Team in daily tasks, projects, and communications.
Help coordinate and follow up on loyalty programme procedures, training, and hotel engagement initiatives.
Contribute to the preparation and updating of training materials, guidelines, and internal documentation.
Continuous support on Local offers publishing and follow up with hotels
Coordinate on loyalty programme update on the website, internal communication channels and marketing hotel collaterals

Documentation & Reporting

Maintain updated documentation to support internal processes and reporting requirements.
Support in preparing performance reports and loyalty action plans
Assist in collecting, organizing, and presenting data for loyalty program KPIs, member satisfaction, and performance metrics.

JIRA Ticket Management

Manage JIRA tickets related to loyalty programme, ensuring proper follow-up, status updates, and timely resolution.
Liaise with relevant teams to track progress and escalate issues as needed.

What are we looking for?

EXPERIENCE

No required.

QUALIFICATIONS

Currently pursuing or recently completed a degree in Hospitality, Tourism, Business Administration, Marketing, or a related field.
Proficiency in Microsoft Office (Excel, PowerPoint, Outlook, Copilot); familiarity with JIRA is a plus.

PREFERRED SKILLS

Strong organizational skills and attention to detail.
Analytical mindset with the ability to handle data and reporting tasks.
Good communication skills in English and Spanish. Additional language is a plus.
Proactive, eager to learn, and able to work both independently and as part of a team.
Interest in loyalty programmes, customer experience, or hotel operations is an advantage.

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Worldwide experience – diversity of 150 different nationalities.
Career development opportunities full of national and international challenges.
Wide range of training programmes to enhance your skills.
Wellbeing initiatives, including flexible working conditions.
Team member recognition programmes, including Memorable Dates.
Ability to make a difference through our sustainability programme and volunteering initiatives.
Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.

Requisitos

Titulación mínima

Sin titulación

Experiencia

Sin experiencia

Reportar oferta

Sobre la empresa

Minor Hotels Europe & Americas

Madrid, España

Cadena hotelera

Website

Minor Hotels es un grupo hotelero mundial que opera más de 550 hoteles, complejos turísticos y residencias en 56 países de Asia-Pacífico, Oriente Medio, África, el Océano Índico, Europa y América. Como propietario, operador e inversor hotelero, Minor Hotels satisface las necesidades y deseos de los viajeros de todo el mundo a través de su variada cartera de ocho marcas hoteleras: Anantara, Avani, Elewana, NH, NH Collection, nhow, Oaks y Tivoli. Como parte de Minor Hotels, la región de Minor Hotels Europe & Americas es responsable de más de 350 propiedades en 30 países y tiene previsto crecer en todos los segmentos, centrándose en sus marcas de lujo y de gama alta.

Preguntas frecuentes

¿Cuántas ofertas de empleo hay abiertas para Becario de Marketing en Madrid?

Actualmente en Turijobs hay 1 vacantes abiertas para Becario de Marketing en Madrid.

¿Es necesario hablar inglés para un trabajo de Becario de Marketing en Madrid?

Hablar inglés es una ventaja para un trabajo de Becario de Marketing en Madrid, pero su necesidad dependerá de la empresa. Es recomendable revisar cada oferta para confirmarlo.

¿Qué puestos similares a Becario de Marketing puedo encontrar en Madrid?

En Turijobs encontrarás también otros empleos relacionados con el perfil de Becario de Marketing en Madrid. Te recomendamos opciones como: .

¿Cuánto se cobra en un empleo de Becario de Marketing en Madrid?

El salario medio para un Becario de Marketing en Madrid suele rondar los 0€. Los salarios de Becario de Marketing en Madrid oscilan entre 0€ y 0€ al año. Este puede variar en función de la experiencia, formación, conocimientos, así como otras habilidades valorables y necesarias para el puesto.

Los candidatos también buscan

¿Qué está buscando el mercado laboral en el sector del turismo y la hostelería? ¡Te lo servimos!

Top Región
Trabajo Madrid

Top Área
Trabajo Marketing y RRPP (Madrid)